Your RMA# & Return address must be clearly marked on the outside of the returning package.
Print this page and use the top half (fold or cut at the bold black line) as the return address label by securely taping to the outside of the returning package.
DO NOT return any Corsair product in a standard mailing envelope.
Proper return packaging includes either a padded envelope sufficient to support the product size and weight or a standard shipping box with stuffing to minimize movement during transit.
Coolers: Please note to include all fans, pump and the radiator when packing your defective unit. Missing parts will cause your RMA request to be rejected.
Memory: Please note to include the whole set/kit even if only 1 module is defective. Incomplete sets/kits or mismatches will cause a delay in your RMA request.
The consumer is responsible for return freight costs to Corsair. We recommend shipping your product with a carrier who provides tracking and insurance options. Corsair is not liable for lost or stolen packages.
Corsair Replacement Comment:
Upon receipt, Corsair will verify that the contents of the package match with your original RMA Request and either process your replacement order or notify you of any receipt discrepancy which will affect your replacement order. Allow up to 48 hrs for this process.
Your replacement order will be shipped via UPS services, FedEx services or DPD Services (UK only).