Dear Customer,
We are contacting you to notify you that we have found your FIFA account, to be in violation of our Terms of Service.
After completing an investigation we have identified that your account performed a number of transactions outside of our normal in-game parameters, and upon further investigation we have detected a pattern of play that provides an unfair advantage over other players.
We have permanently blocked your access to your Origin account.
Account closure is reserved for the most serious breaches of our Terms of Service, but can also be applied in cases where an account has accumulated a number of violations over a period of time.
Should you wish to review our Terms of Service they can be found here:
http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
Thank you for your understanding in this matter.
Yours sincerely,
EA Customer Service
EA.com Customer Relations
Petition history: On 09-27-2013 you asked FIFA13 support: WWCE TOS: Please escalate to TOS_Level 2 - English US queue for further action.
Terms of Service Correspondence will follow shortly (Ian)